GOOD TO KNOW
Rental terms & booking.
Rental provider: Marbella Lux Rentals. Here you will find the rules that apply to your booking.
Drivers & responsibility
Drivers must be at least 18 and present a valid driving licence at pickup. Bring your licence for inspection. The lead renter is responsible for the car throughout the rental and provides their name, age, personal identity number, address and contact details when booking.
Spain. Unlimited mileage.
Cars may be driven within Spain. Unlimited mileage is included.
Pickup & delivery
Pickup takes place in Marbella, Spain, between 09:00 and 17:00 on the first day. Delivery within the Marbella area costs SEK 995 and requires your street address, postcode and city. You must confirm the address is within our delivery area. Return the car in Marbella by 17:00 on the last day.
A little extra time. On us.
Rates are based on the difference between your dates, from 1 to 30 days. For example, Monday to Tuesday is one rental day. Collect on Monday at 09:00 and return on Tuesday at 17:00: enjoy up to eight extra hours without an additional daily charge.
Pricing & insurance
Rental discounts are 30% from 3 days and 45% from 7 days, applied to the full car rental. Audi RS3 has no duration discount for 3–6 days and receives 30% off from 7 days. Discounts exclude insurance, extras and delivery. Insurance costs SEK 75 per day. The excess for an accident covered by the policy is SEK 1,500 for all cars. Read the detailed terms below for approved drivers, duty of care and limitations. Your summary shows all costs before payment.
Launch offer · LUX30
LUX30 gives a further 30% off the rental after any duration discount for rentals of at least 4 calendar days. Limited to the first 10 paid launch bookings across the whole fleet and both payment options. Insurance, delivery and additional drivers are excluded. A place is held temporarily when checkout opens and redeemed after payment. Unpaid places may become available again when checkout expires. Enter the code before continuing to payment.
Cancellation & refunds
Cancel at least 4 days before pickup for a full refund. After that, a 50% refund applies until the rental start date. Send your cancellation using the contact page and include your booking reference. For questions on or after the start date, contact us. Once we confirm the cancellation and approve the refund, it normally reaches you within 6–15 business days. This applies to all approved refunds, including declined credit checks, declined bookings, cancellations and duplicate payments, and is measured from our confirmation. Weekends and public holidays are excluded. Your bank or card issuer may affect when the amount appears in your account.
Special requests & offers
For other arrangements or offers, send an enquiry using our contact page.
Payment
Choose Pay now to pay the full rental online, or Pay at pickup to pay a SEK 2,500 booking deposit online. The deposit is credited against the rental at pickup; only the remaining balance is due then. If the rental costs less than the deposit, the surplus is refunded at pickup. The total and payment split are shown before payment. After payment, we register the booking for your selected dates and review it. Confirmation is emailed only once we approve the booking.
Security deposit
A separate SEK 2,000 security deposit may be collected at pickup or delivery with either payment option. It is returned after the rental and vehicle inspection. Deductions for documented claims may be made under the terms below, after you have had an opportunity to dispute the claim.
Detailed rental terms · deposits, damage liability & insurance
These terms supplement the booking information above. Amounts are in Swedish kronor (SEK). The rental price, payment option and accepted version of these terms are saved with your booking. Mandatory consumer protections apply regardless of these terms.
1. Booking deposit when paying at pickup
If you choose Pay at pickup, a SEK 2,500 booking deposit is paid online. It is an advance payment towards the rental price, credited at pickup. Only the remaining balance is due at handover. If the rental costs less than SEK 2,500, the difference is refunded at pickup. The refund is initiated to the original payment method; the time until it appears depends on your payment provider and bank.
The booking deposit is not an additional rental charge and is separate from the security deposit below. For deliveries, it is credited at handover. Payment registers the booking for your selected dates. The rental provider must explicitly approve the booking. If it is not approved, the full amount paid is refunded.
2. Possible security deposit at handover
The rental provider may request a separate SEK 2,000 security deposit at pickup or delivery with either payment option. The requirement, payment method and whether it is charged or authorised must be communicated before handover and recorded in the rental agreement. This security deposit is not credited against the rental price.
The security deposit is refunded, or its authorisation released, after the rental and vehicle inspection. If there are no claims, this is initiated without undue delay. The renter receives an account of any claims and the amount refunded. Bank processing times may apply.
3. Damage and deductions from the security deposit
The deposit may be used in whole or in part for damage for which the renter is liable under the agreement and applicable law. It is not automatically forfeited: deductions must not exceed documented claims, and normal wear or documented pre-existing damage does not create liability. The stated SEK 1,500 excess applies to an accident covered by the policy; the security deposit does not increase the excess.
Before deducting for damage, the renter must receive details of the damage, the basis for liability and how the amount was calculated, with relevant evidence such as inspection reports, photographs and costs, plus a reasonable opportunity to dispute the claim. The undisputed part of the deposit is refunded without undue delay. A dispute does not automatically entitle the rental provider to retain the disputed amount.
The deposit is security, not a fixed damage charge or a general liability limit. Any claim exceeding it requires a separate, legally valid and documented basis for liability. Insurance or third-party compensation must be taken into account so that the same damage is not compensated twice.
4. Insurance and excess
Insurance costs SEK 75 per rental day and is included as a mandatory charge in the price summary. An accident covered by the policy has a SEK 1,500 excess for all cars. The fee does not provide unlimited cover or mean that every cost, damage or type of use is covered. Coverage and exclusions are governed by the vehicle's insurance policy and applicable law.
Limitations relevant to the rental must be provided before the agreement is made. Contact us to request the vehicle's insurance information. These terms do not permit the rental provider to introduce new exclusions or a higher excess after agreement. Statutory motor liability protection for injured parties is not affected by these rental terms.
5. Approved drivers and duty of care
The car may only be driven by the renter or an additional driver explicitly approved by the rental provider and recorded in the agreement. All drivers must be at least 18 and hold a valid driving licence. Purchasing the additional driver option does not replace identity and licence checks. The car must not be sublet or provided to anyone else without the rental provider's written consent.
Treat the car with care and follow traffic laws and the manufacturer's instructions. Driving under the influence of alcohol or drugs, racing, track driving, unauthorised off-road driving and other use exposing the car to abnormal risk are prohibited. Lock the car when unattended and keep keys secure. Take warning signals seriously; stop driving if continuing could cause damage, and contact the rental provider.
6. Unauthorised driving and negligence
If an unauthorised or unapproved driver uses the car, damage is caused intentionally or through negligence, or safety instructions are disregarded, insurance compensation or agreed liability limits may be reduced or excluded to the extent permitted by the policy and law. This may also apply to drink-driving. It does not mean that every breach automatically creates unlimited liability.
Each case requires an individual assessment of the event, causation, degree of negligence and applicable terms. The rental provider must explain the basis of any claim exceeding the agreed excess. An insurer's decision to decline cover does not by itself establish the renter's payment liability.
7. Inspections and reporting damage
The car's condition and existing damage should be documented together at pickup and return. Report new damage, accidents, theft or faults to the rental provider as soon as possible. Contact emergency services or police for injury or immediate danger; theft and suspected crime must be reported to police. Retain relevant information and reasonably assist with investigations. Do not arrange repairs without consulting the rental provider, except where immediate action is necessary to prevent danger or limit damage.
8. Cancellation, refunds and disputes
The cancellation rules above also apply to the booking deposit: at least four days before pickup, the full amount paid is refunded; after that, 50% is refunded until the rental start date. The security deposit is not a cancellation fee. For the start date or later, contact the rental provider; these terms do not automatically forfeit either deposit.
Once the rental provider confirms cancellation and approves the refund, the normal time for the amount to reach the renter is 6–15 business days from confirmation. This applies to all approved refunds, including declined credit checks, declined bookings, cancellations and duplicate payments. Weekends and public holidays are excluded. Bank, card issuer or payment provider processing may affect when the amount appears.
Send complaints or disputes through the contact form, including your booking reference and a description. Company details and final Marbella rental terms will be published before launch.